DEJ’s research study, The Roadmap to Becoming a Top Performing Organizations in Managing IT Operations, provides actionable recommendations to end-users on how to achieve a success level of top performing organizations (TPO). However, the study is vendor agnostic and the purpose of this report is to provide additional analysis of how technology vendors enable practices of TPOs.
DEJ analyzed capabilities of more than 100 IT Operations Management technology vendors and identified top 20 solution providers based on 3 criteria:
- Vendor’s effectiveness in addressing key challenges for IT Operations as reported in the study
- Vendor’s ability to provide capabilities that TPOs are more likely to have in place and have the strongest impact on performance
- The impact of vendor’s core capabilities on key performance indicators (KPIs) based on the study’s findings
Vendors profiled in this report are: Anodot, AppDynamics (part of Cisco), BigPanda, Blue Medora, Catchpoint, Datadog, Devo, Dynatrace, Instana, Loom Systems, Moogsoft, Nexthink, OpsRamp, PagerDuty, Resolve Systems, Riverbed, ScienceLogic, SevOne, Splunk and Zenoss.